StartLogic VPS User Review

StartLogic VPS Review

Here is what Adam H had to say about StartLogic and the overall experience with their Virtual Private Servers hosting service.

Initially and technically good. Long term, they totally screwed me intentionally.

Account Setup Feedback

Easy enough.

Host Reliability

No issues with reliability, but in the end, it didn't matter as they killed my server and data.

Pricing Info

It's okay, not the cheapest out there, but again, I'd gladly pay 2x as much not to have this happen.

Final Host Comments

Again, do not trust these guys with your data. They will absolutely screw you over if they have the chance.

StartLogic Customer Support Review

VPS Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a Virtual Private Server company such as StartLogic. How was your experience with StartLogic? Submit a StartLogic VPS review today!

Here's what Adam H had to say about StartLogic's Customer Support:

DO NOT USE THESE GUYS!

Not because of their product, but because of their service. We've been with them for several years in a collocation/hosted server setup. The technical stuff has worked great, and the uptime is awesome.

However, I had my credit card stolen on the last day of the month, and discover accidentally marked the hosting payment charge as bad and did a chargeback. My assumption is that the SA guys took this as their chance to get rid of me since they are changing their product model.

They suspended my account without telling me. I couldn't login, but the system didn't tell me my account was suspended. I finally after a week was able to get someone to get back to me to tell me about the issue with the CC (I was unaware, since the charge was on my CC, and I had paid it.) I've now spent the last several weeks trying to give them a new card number, and have also called discover on their behalf. Discover reissued the credit and reversed the chargeback, but SA wouldn't acknowledge it.

This is the ONLY billing issue or any other issue I ever had with them, after more than $10,000 worth of fees paid.

I've now lost all of my server configuration and some data due to a failed backup. They don't care, and actively got rid of me. They never even contacted me to warn me about the pending suspension (this is dictated that they will in their ToS.)

BEWARE of STARTLOGIC, they could effectively cost you clients and $1000's like they have me.

10 Recent StartLogic VPS Hosting Reviews

Have an experience with StartLogic VPS hosting? Share it here!

Web Hosting	Name	Date	Category	+/-	Score	Read
	Jamie Goff	08/07/2011	Plesk VPS		26%	Read
	Antonio	04/15/2010	Plesk VPS		46%	Read
	Wayne	01/22/2010	Plesk VPS		38%	Read
	Christopher Ludwig	04/30/2009	Plesk VPS		32%	Read
	Cory	12/04/2008	Plesk VPS		46%	Read
	Javier Rempel	08/03/2008	Plesk VPS		80%	Read
	Guy Gervasio	07/20/2008	Plesk VPS		80%	Read
	Kweku Hayford Jr	01/23/2008	Plesk VPS		83%	Read