Site5 VPS Hosting Review

Site5 VPS Hosting - Editor's Review

Site5 was founded in 1999 and has, from day 1, advertised that they do not overload their web servers, they do not outsource technical support, and provide no gimmicks. Site5 offers a 45 day money back guarantee if you are not satisfied with your web hosting after joining along with a 99.9% uptime guarantee.

Site5 offers Linux virtual private servers in both standard VPS format and Cloud VPS. Site5 is a cPanel VPS hosting company that offers a choice between cPanel with the Site5 customer cPanel theme called SiteAdmin or cPanel with the standard control panel, Fantastico, and RVSkin.

Site5 offers the ability to customize your cPanel VPS to suit your needs. Site5 has a slider that allows you to to choose between 10 different VPS structures that allows up to 16 GB RAM, 850 GB disk space, and 6 TB bandwidth.

Site5 also offers Cloud VPS hosting starting at double the price of their standard virtual private servers which includes a 100% redundant environment that can be scaled up or down as needed. With Site5 Cloud VPS hosting, you'll have redundant website hosting and redundant email.

Site5 VPS Hosting - Price Value Review

Note: VPS Host Reviews only considers the monthly rate for Site5 VPS pricing comparison and rating since the majority of VPS customers prefer to pay monthly.

Site5 Virtual Private Servers are priced higher than the cheapest VPS hosting with the same package specifications. As such, Site5 still scores a rating of 4/5 for pricing value because their prices are still cheaper than what VPS hosting reviews considers average VPS pricing.

Site5 VPS Hosting - Reliability Review

Price isn't everything. Site5 prides themselves on not having oversold and overloaded servers and they promise that daily monitoring occurs to ensure stability. By not using an oversold and overloaded server, you should expect better uptime performance, better reliability, and a better overall experience.

Based on our independent research and review of Site5 and considering the reviews posted on VPS Host Reviews, most customers are very satisfied with Site5 and recommend them to others. Other websites with verified reviews also show a trend that Site5 is a great web host that takes reliability seriously.

Want the ultimate in reliability? Site5 offers an exclusive package called RedundantPlus that offers 99.99% uptime by using redundancy to ensure they highest quality hosting service. This is a limited plan that offers limited disk space, limited bandwidth, and allows 10 websites, but with those limitations comes the highest reliability you'll find with shared web hosting.

Site5 VPS Hosting - Customer Support Review

Site5, based on our research, not only provides North American support, they provide their support inhouse. Since the beginning, Site5 has proudly offers inhouse customer support to ensure their customers get the most reliable, accurate, and friendly customer support possible. This is yet another reason why Site5 pricing is higher than average. Inhouse customer support isn't cheap!

Our research of Site5 also indicated that most customers from Site5 provide positive reviews about their customer support. Whether you use telephone, live chat, or email, Site5 appears to have customer support under control and most users are very happy dealing with them should they need to.

• Limited toll free telephone sales and technical support (business hours only, no weekends)
• 24/7 Live Chat
• Direct email addresses
• Video tutorials (default cPanel provided tutorials, not based on Site5's custom theme)
• Community Forum (very active and used by their customers)
• Wiki (searchable database of common questions)
• Official maintenance and outage notifications (via their forum)
• Publicly available uptime reports (rare to see hosts doing this)

Site5 nearly scored a perfect 5 from VPS host reviews for support. The only thing that forced us to reduce Site5 to a 4/5 rating is their limited toll free telephone support. Should they ever increase their phone support to 24/7, we will promptly give them a 5/5 perfect rating. Site5 meets and exceeds our expectations for customer support with exception to their toll free telephone limitations.