JaguarPC VPS User Review

My Name: Jethro Thex
Hosting Length: Less than a month
My Website: Withheld
VPS Category: Plesk VPS
Verdict? Not Recommended
VPS Hosting Support:

VPS Hosting Reliability:

VPS Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
44%

JaguarPC VPS Review

Here is what Jethro Thex had to say about JaguarPC and the overall experience with their Virtual Private Servers hosting service.
Reviews on the internet seemed positive. The reality is quite different.

Account Setup Feedback

Account setup was simple.

Host Reliability

I don't think I was on the system long enough to judge but I have had 90% downtime.

Pricing Info

Excluding the issues, the pricing is quite fair. (Taking the issues into account is priced far too high)

Final Host Comments

The service could be great if you can wade through the initial issues and delays but I never got to that point. I suspect that there I expected more from this provider.

JaguarPC Customer Support Review

VPS Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a Virtual Private Server company such as JaguarPC. How was your experience with JaguarPC? Submit a JaguarPC VPS review today!

Here's what Jethro Thex had to say about JaguarPC's Customer Support:
Service response time averages 8 hours - even for a critical failure. The quick (average 1hr) responses tended to be a query rather than real support so you have to reply again thus incurring another lengthy delay.

Support crew also tend to sidestep specific quesitons about issues. Getting details is difficult and most are very cookie cutter responses. It does feel like the service staff are not very aware of their own setup so I assume it is all outsourced.

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