1and1 VPS User Review

My Name: Bruce
Hosting Length: More than 1 year
My Website: Withheld
VPS Category: Plesk VPS
Verdict? Not Recommended
VPS Hosting Support:

VPS Hosting Reliability:

VPS Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
35%

1and1 VPS Review

Here is what Bruce had to say about 1and1 and the overall experience with their Virtual Private Servers hosting service.
Frequent extended downtime. Three times over the past year we had our site and e-store down for more than 8 hours. Today it was for more than 14 hours.

Account Setup Feedback

OK

Host Reliability

Terrible

Pricing Info

OK

Final Host Comments

Downtime is the worst imaginable with intervals in the many hours on a single day.

1and1 Customer Support Review

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Here's what Bruce had to say about 1and1's Customer Support:
No one from tech support could provide me with status information or tell me when the site would be back up.

No alerting that site was down or notice when it was back up.

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